Effective Date: October 6, 2025
Overview
These Terms and Conditions, together with any policies we reference, apply to your access to and use of treeremovalcolumbiamo.com and any related website that links to these Terms (the "Website"). Please review them carefully, because they explain important rights and responsibilities.
By using the Website, you accept these Terms. If you do not agree, you should stop using the Website. We may update these Terms or limit access at any time, with or without advance notice. Your continued use means you accept the revised Terms. The Website is meant for users in the United States and its territories. You represent that you are at least the legal age of majority and otherwise eligible to use the Website.
Our Privacy Policy describes how we collect, use, and share personal information, and it is part of these Terms. By using the Website, you acknowledge that you have reviewed the Privacy Policy and agree to it.
These Terms contain a binding arbitration agreement and a class action waiver (see Section 20: Dispute Resolution).
1. The Website and What We Do
The Website operates as a technology platform that helps homeowners and consumers send service requests to independent providers of home improvement, maintenance, repair, renovation, and related services ("Third-Party Providers").
We do not:
- Perform home improvement or professional services ourselves.
- Evaluate the quality, licensing, or legality of Third-Party Providers.
- Confirm regulatory compliance or licensing status.
- Endorse, hire, or employ Third-Party Providers.
Using the Website gives you:
- Access to tools that connect you with Third-Party Providers.
- If you are a provider, access to potential customers.
You use the Website entirely at your own risk.
2. Form Submission and Contact Consent
When you submit a form, you agree that we may use your information as described in the Privacy Policy. You also give us and Third-Party Providers permission to contact you by:
- Phone, including autodialed or prerecorded calls
- Text message
- Postal mail
Standard message and data charges may apply. Consent is not required to buy anything. You can opt out by following the instructions provided.
You agree that:
- The information you submit is complete and accurate.
- We may monitor or record calls.
3. Eligibility and Authority
You may use the Website only if you can enter into a binding contract and meet all of the following requirements:
- You are at least 18 years old.
- You are located in the United States or one of its territories.
- You are not prohibited from using the Website under applicable law.
If you accept these Terms on behalf of a business, you confirm that you have authority to bind that business.
4. License
We give you a limited, non-exclusive, non-transferable, revocable license to access and use the Website on your personal devices. We reserve every right not expressly granted here.
5. Restrictions on Use
You may not:
- Use the Website to compete with us, harass others, or do anything unlawful.
- Scrape, hack, disrupt, or overload the Website.
- Collect user data for unsolicited outreach.
- Make false or misleading statements.
- Copy, frame, monitor, or alter content without permission.
- Reverse engineer the Website or remove security protections.
We may suspend or end access at any time without notice.
6. User Content and Feedback
You may send us content such as feedback, messages, and reviews. You keep ownership of your content, but you grant us a worldwide, perpetual, royalty-free license to use, reproduce, distribute, and display it.
You represent and warrant that:
- You own the content or have the right to submit it.
- The content does not violate any law or the rights of others.
We may use feedback for any lawful purpose without paying you or obtaining further permission.
7. Links and Third-Party Sites
Any links to Third-Party Providers or other websites are provided only for convenience. We are not responsible for the content, policies, or practices of those third parties. Your use of those sites is subject to their own terms.
8. No Endorsement or Contracting
We do not verify, endorse, or guarantee any provider. Any quotes shown on the Website are informational only and not binding. If you move forward with a provider, your agreement is solely between you and that provider.
9. Premier Partners and Communications
By submitting your information, you authorize partner companies to contact you using automated technology, including phone calls or email. You do not have to consent in order to purchase services. See Section 2 for details on how to opt out.
10. Disputes with Third Parties and Release
Any dispute with a Third-Party Provider is solely between you and that provider. You release us from claims that arise out of those disputes.
California residents waive Civil Code §1542; comparable waivers apply in other jurisdictions.
11. Intentional False Information
If you provide false contact information or an incorrect address, you may face legal liability. You agree to indemnify us and any affected providers for resulting losses and damages.
12. Proprietary Rights
All content on the Website, including trademarks and copyrights, belongs to us or our licensors. Nothing in these Terms transfers ownership to you.
13. Reliance on Information
Information on the Website may not always be current, complete, or accurate. We make no promise that the information is complete or error-free.
14. Termination and Changes
We may change, suspend, or discontinue the Website or your access to it at any time. Some provisions, including disclaimers and arbitration terms, remain in effect after termination.
15. Disclaimers
The Website is provided "as is" and "as available."
We disclaim all warranties, including:
- Merchantability
- Fitness for a particular purpose
- Non-infringement
You use the Website at your own risk.
16. Limitation of Liability
To the maximum extent allowed by law:
- We are not responsible for indirect, incidental, or consequential damages.
- Our total liability is limited to $100 or the amount you paid us.
Some laws may not allow these limits to apply in every case.
17. Indemnification
You agree to defend, indemnify, and hold us harmless from claims arising from your:
- Breach of these Terms
- Content submissions
- Interactions with providers
18. DMCA and Infringement Notices
Send infringement claims to:
DMCA Agent
4023 Kennett Pike #50129
Wilmington, DE 19807
Include:
- A description of the work and where it appears
- Your contact information
- A statement that you are authorized to act
Submitting false claims may expose you to liability.
19. Electronic Communications
You agree to receive communications electronically through email or notices posted on the Website. Those communications satisfy any legal requirement for a written record.
20. Dispute Resolution and Arbitration
Disputes must be resolved through binding arbitration under the Federal Arbitration Act, administered by the American Arbitration Association (AAA).
- Location: Boston, Massachusetts
- Claims ≤ $10,000 may be decided on written submissions.
- Class actions and jury trials are not permitted.
- The arbitrator's decision is final and binding.
21. Choice of Law and Venue
These Terms are governed by Delaware law.
Disputes that cannot be arbitrated must be brought in state or federal courts located in Delaware.
22. International Use
The Website is operated from the United States. If you access it from another country, you do so at your own risk.
23. Force Majeure
We are not responsible for delays or failures caused by events outside our control, including natural disasters, war, and power outages.
24. California Notice
Consumers may contact the California Department of Consumer Affairs at:
400 R Street, Sacramento, CA 95814
Phone: (800) 952-5210
25. Statute of Limitations
Any claim tied to the Website must be filed within one year unless a longer period is required by law.
26. Severability, Waiver, and Entire Agreement
If any part of these Terms is found invalid, the rest will remain in force.
Headings are included for convenience only.
These Terms and the Privacy Policy make up the complete agreement between you and us.
27. Miscellaneous
Using the Website does not create a joint venture, partnership, or employment relationship.
Third parties do not gain any rights under these Terms.
28. Contact
If you have questions, contact us at the address above.
All rights reserved.
